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We Provide a Full Range of Services for
Small Businesses
Business Support
Computer Repair and Maintenance:
We provide small businesses with
responsive and reliable computer and network repair and maintenance. We support all
versions of Windows including Windows Server 2008, Small Business Server
2008, XP, Vista, Windows 7 and Mac OS X.
Computer Network Design, Installation, Upgrades and Repair:
We build networks from the ground up, or configure and repair your existing
network to function more efficiently, whether you have a peer to peer or
client/server network.
Microsoft
Small Business Server 2008 is our recommended solution for
small business server-based networks.
Computer Network Administration:
We provide administration services
for your business on an as needed or contract basis, including remote
server and desktop administration, backups, service pack and virus
updates, end user support, upgrades, security and network performance
monitoring, etc. For more information, go to onsite
rates.
Data Recovery:
We recover data from damaged laptop, desktop,
and external drives.
Computer Network Backup and Security:
Backing up and securing data is the
single most important step any business can take. We analyze your
backup and security status and formulate a plan specific to your needs and budget
that will provide your business with the security you need.
Computer Disaster Recovery Planning:
No matter how reliable your network is today, you will
experience a failure at some point in the future.
You can minimize the time and cost in recovering from computer downtime
if you have a plan in place. We can help you design and implement a
disaster recovery plan based on the needs of your organization.
Consulting and Assessment:
We will consult with you and supply your business with a
detailed report of your organization's hardware, software, security and
network infrastructure status. We focus on your computing needs and problem
areas and recommend solutions designed to meet your budget and business
goals.
Home Office Support
Just because you run a business from your home doesn't mean you have to
settle for second-rate computer support. Onsite PC Doctor can show you how
to set up or upgrade your home office with quality technology solutions
that won't break your bank.
Networking:
We set up your office with a wired or wireless
network that provides all your computers with high speed internet access
through a single cable or DSL connection.
Email Configuration:
Configuring multiple email accounts can
be a challenge for the average user. Onsite PC Doctor helps you set
up your email so you have reliable and secure access to email in your
office, at home or on the road.
File and Print Sharing:
Network sharing of files and printers
doesn't have to be complicated. We install peer-to-peer networks that allow you to easily and reliably access
your files and printers from any computer.
Security:
High speed internet connections open up users to all sorts of security problems
unless they are configured properly. Wireless networks are also great
for convenience and ease of set up, but their default settings can leave
some serious security holes. We analyze your security needs and
configure your internet connection and wireless network for the maximum
security appropriate to your situation.
Virus Protection:
Maintaining up-to-date virus protection is
the single most important action you can perform for your computers next
to a backup system. We will evaluate your current anti-virus status and
recommend and implement any necessary changes to give you maximum
protection.
Backup Systems:
It's only a matter of time before you suffer
a hard drive failure or system crash that leaves your data unreadable.
Having a backup system in place will save you major emotional and
financial trauma. Onsite PC Doctor can design and implement a
reliable and easy to use backup system for all your computers.
Remote Help Desk Services
If your computer is not working, Onsite PC Doctor can fix it by
accessing your PC remotely. All that's required is a high speed internet
connection and for you to be at your computer. We work on your PC as if we
were there in person. You don't have to leave your home or office, and
it's totally safe and secure. Once the session is over, we can't get back
into your machine without your authorization. It's a great solution for
remote users who are on the road and for clients outside the Eastern
Massachusetts area. Certain conditions apply. For more information on
this service, call (781) 416-4300 or
email us.
Computer Repair And Maintenance
We make office/house calls for most desktop and laptop PCs including
Macs. Why unplug everything, lug your computer to the repair shop, wait
for days, and haul it all back? Onsite PC Doctor provides the
following solutions for:
Hardware Problems: Printers, modems, video, hard drives,
power supplies, etc.
Software Problems:
Operating systems, MS Office, internet and
e-mail, malware removal. Upgrades / Installs:
Networks, operating systems, memory,
storage, software and peripherals.
PC Health Maintenance:
System performance, backups, file
transfers, virus protection, etc.
Our technicians are CompTIA A+ and Microsoft Certified
Professionals giving you reliable and friendly service. We
gladly provide references for all our services. For rate
information, call 781-416-4300 or e-mail us at
info@onsitepcdoc.com
Training And Consulting Services
Onsite PC Doctor works with organizations that
need training and consulting in various areas including:
Hardware/Software Upgrades and Migrations:
Thinking of upgrading your servers and
workstations from Windows 2000 or XP to Windows
2008 or 7? Contemplating a switch to the latest version of Microsoft
Office? Need remote access for your users but don't know whether to go
with a web-based solution or VPN? If you are contemplating a major
change to your hardware/software infrastructure, consult with us before
you make the leap. What looks good on paper may not be so good in
reality. Small businesses can ill afford to waste thousands of dollars
and lost hours on upgrades gone bad because of poor planning or
implementation.
Software Training:
Once you've made the switch, it's time
to get everybody up to speed. Onsite PC Doctor works with your users
to get them comfortable and working efficiently with the new
configuration, from e-mail, file sharing and remote access issues to
performing basic maintenance. We also help users get the maximum
benefit from the programs already running on their systems by showing
them overlooked features or more efficient ways of doing repetitive
tasks.
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